Frequently asked questions
Is it safe to meet online?
Great question! Education is rapidly changing and more and more of it is moving online. The teachers have all had background checks as a part of attaining and maintainig teaching certifications. Parents are welcome to sit in with their student. Also, all sessions will be recorded so parents can have access. This will be done in a way that protects the privacy of the student.
What are the different class types?
1. Online Live Classes (Synchronous)--These classes have a start and end date as well as specific meeting days and times. They are either with a group of students or 1-on-1 with the instructor.
What are the materials and tech requirements?
All materials will be provided by the instructor.
What if I can't attend all the sessions?
No problem! We record the classes so you can view the class you missed at your convenience. Give the instructor the heads-up ahead of time if you can.
What is the cancellation policy?
If you enroll in a class and need to cancel, please give us at least 24 hours notice before the first class begins to receive a full refund. The cancellation policy for classes on Outschool is different. Please look at each cancellation policy when enrolling.
Why Lemons-Aid and Outschool when there are so many other options?
I'm glad you asked! You have many options for online classes, most of which are provided by schools. Also true for most of those classes is that the class sizes are huge, they are asynchronous (not live), and feel impersonal. If you do find synchronous (live classes), they are very expensive and you still have large class sizes. Classes with Mrs. Lemons are personal because she is face-to-face and interacting with students--she gets to know her students and shows authentic care for them and their learning. She offers support, even outside of class time if the student needs it, and students receive authentic, honest, and helpful feedback that makes them think and grow. Students are pushed to be independent learners who can problem-solve and do hard things. Your student will be a part of a special community--even online--where students learn skills, master concepts, and gain confidence.